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ACCIDENT MANAGEMENT

Repair Network

We’ve built a nationwide network of approved repairers, selected for their service quality, reliability, and competitive labour rates. Every repairer operates under agreed terms that guarantee courtesy car provision and seamless vehicle collection and delivery.

Recovery Process

If a vehicle becomes undriveable and needs to be recovered during office hours, drivers should contact Fleetcare as their first point of call. This allows us to instruct the most suitable recovery option. For incidents outside office hours, our established relationship with the AA ensures a prompt and appropriate response.

Administration managed from end to end

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We deliver a comprehensive accident management service that removes the administrative pressure of coordinating repairs and communicating with insurers.

 

We also take responsibility for monitoring repair quality, controlling costs, and ensuring service standards are met.

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